I.S.O Certificates
Principal Asset Services, we’re fully certified and accredited in all aspects of ISO management systems and standards.
Our Service Policy Statements
Quality Policy
The Principal Asset Services has established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
IMS02A – Quality Policy
(ISO 9001:2015, Clause 5.2, ISO 14001:2015, Clause 5.2, ISO 45001:2018, Clause 5.2)
Customer focus
Customer focus: As an organisation we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
Leadership
Leadership: The Top Management are committed to our Quality Management System (QMS) creating and maintaining a working environment in which people become fully involved in achieving our objectives and targets.
Resources
Resources: The Company through training and skill development of our employees, the sharing of knowledge and information and by management providing sufficient resources of both physical, technological and equipment to meet and achieve any challenges.
Engagement of people
Engagement of people: We recognise that people are the essence of any good business and that their full involvement and support of the quality Management System enables their abilities to be used for mutual benefit.
Process approach
Process approach: The Company understands that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Relationship management
Relationship management: The Company recognises that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Risk management
Risk management: We undertake risk management processes in all areas that may impact upon our Client’s expectations, or our products and services.
Quality Policy Document download
This statement is made on behalf of Principal Asset Services.
Environmental Policy
We have established this Environmental Policy to be consistent with the purpose and context of our Organisation. It provides a framework for the setting and review of environmental objectives in addition to our commitment towards the following
IMS02B Environmental Policy
(ISO 9001:2015, Clause 5.2, ISO 14001:2015, Clause 5.2, ISO 45001:2018, Clause 5.2)
Established Environmental Policy
We have established this Environmental Policy to be consistent with the purpose and context of our Organisation. It provides a framework for the setting and review of environmental objectives in addition to our commitment towards the following:
- Protect the environment, including the prevention of pollution
- To sustainable resource use, climate change mitigation, protection of biodiversity and ecosystems
- Conform to applicable legislative, regulatory and compliance obligations
- Continually improve our Environmental Management System and to enhance environmental performance
We have produced environmental objectives which relate to this policy and they can be found in document IMF03.
This policy is communicated to all interested parties as well as being made available to the wider community through our publications and documentation.
Environmental Policy Document download
This statement is made on behalf of Principal Asset Services.
Health and Safety Policy
We have established this Occupational Health and Safety policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable regulatory, legislative and other requirements as well as our commitment to continually improve our management system.
IMS02C OH&S Policy
(ISO45001: 2018; Clause 5.2)
Fully integrated OH&S Management System
We have a fully integrated OH&S Management System to meet all legislative and regulatory requirements. Occupational Safety & Health is paramount in all areas of our operations and this is documented within our Safety Management Plan.
Risk assessments
We have a fully integrated OH&S Management System to meet all legislative and regulatory requirements. Occupational Safety & Health is paramount in all areas of our operations and this is documented within our Safety Management Plan.
Hazard identification
We have a fully integrated OH&S Management System to meet all legislative and regulatory requirements. Occupational Safety & Health is paramount in all areas of our operations and this is documented within our Safety Management Plan.
Commitment
The OH&S policy is reviewed periodically to ensure that it remains relevant and appropriate to the organisation.
We are committed to:
- Providing safe and healthy working conditions for the prevention of work-related injury and ill health appropriate to the nature of our OH&S risks to which workers and others are exposed;
- Providing a framework for setting our OH&S objectives;
- Fulfilling our legal and other requirements;
- Eliminating hazards and reducing OH&S risks;
- Continual improvement of the OH&S management system;
- Consulting and participating with workers, and, where they exist, workers’ representatives on OH&S issues.
The policy also takes account of:
- The current OH&S circumstances of the organisation and what the organisation wants to achieve;
- Broader business objectives; see document IMF03
- Opportunities for improving the health and safety of workers.
This policy is available to all interested parties as well as being made available to the wider community through publication on our Website, Company Noticeboard and Intranet.
Health and Safety Policy Document download
This statement is made on behalf of Principal Asset Services.
Industrial Relations Policy
Principal Asset Services has established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
Effective client, people and site management
Effective client, people and site management is based on open, honest relationships and realistic negotiations that are beneficial to both parties.
IR Objectives and Goals
IR Objectives and Goals PAS aspires to eliminate lost time, down time and unproductive work practices that arise through grievances or disputes pertaining to industrial relations. We encourage proactive, two-way consultation between parties, with consideration of both parties’ requirements, when faced with any issue relating to industrial relations.
Principal Asset Services commitment
Principal Asset Services is committed to;
- Compliance with state and federal industrial relations legislative instruments, including the Workplace Relations Act 1996 (Cmth), Income Tax Assessment Act 1997 (Cmth), Superannuation Guarantee (Administration) Act 1992(Cmth) and the Superannuation Guarantee Charge Act 1992 (Cmth), the Accident Compensation Act 1985 (Vic), the Equal Opportunity Act 1995 (Vic) and the Work Health and Safety Act 2011 (Cmth).
- Maintaining an open relationship with our employees and any elected representatives on a project basis, and with other interested parties as appropriate.
- Accepting that the properly held interests of our clients always prevail, and that accordingly it is the client who may, in some cases, determine actual industrial relations arrangements.
- Advising clients of PAS, during the progress of the work, and within 24 hours of becoming aware, of any industrial relations or OH&S matter which may have an impact on the cleaning program, the principal contract and other related contracts or project costs.
- Employment practices that ensure equal opportunity and shall not be discriminatory.
- Unfair discrimination and sexual harassment is prohibited in Australia by the Equal Opportunity Act 1995 (Vic) and three Federal Acts: the Racial Discrimination Act 1975, the Sex Discrimination Act 1984 and the Disability Discrimination Act 1992. PAS will make sure that employees and those applying for employment receive fair and unbiased treatment. We are determined to provide a working environment free from discrimination or victimisation in accordance with the principles promoted by the above Acts of Parliament.
- Encouraging all contractors working on their projects comply with applicable awards and workplace arrangements, whilst recognising their right to have their own industrial relations policies and arrangements. PAS will from time to time request that contractors provide evidence of compliance with relevant Industrial Relations practices.
Responsibilities
PAS has an active Board of Senior Management who all work in the business on a day-to-day basis, are involved in all aspects of contract negotiations at all levels and often act as project managers for contracts. As such, they become the first and ultimate point of contact for all issues pertaining to industrial relations.
Effective communication between all Directors, Senior Management, Staff in PAS is a priority and is encouraged through open access to Directors via face-to-face meetings, electronic and written communications and telephone contact. Directors can be contacted by the following methods:
- Phone 1300 291 106
- Email: info@principalassetservices.com
- Post to Principal Asset Services, Suite 43, 89 Jones St Ultimo NSW 2007 Australia
Industrial Relations Performance Tracking PAS will track and monitor key performance indicators relating to Industrial Relations and Worker Productivity. These KPI’s may include:
- Tender Performance
- On Time
- On Budget
- IR impacts on Tender Performance
- Worker Productivity
- Average labour cost per hour
PAS are committed to providing an efficient work environment that provides optimum opportunities for all workers and stakeholders and will develop strategies to continuously measure and improve on productivity performance.
PAS acknowledges the right of entry to union
PAS acknowledges the right of entry to union officials who hold valid entry permits to enter their business for specific purposes:
- To investigate a suspected breach of the Fair Work Act 2009 (Cth) (FW Act) or a term of a fair work instrument such as a modern award or enterprise agreement and the suspected breach affects or relates to a member of the official’s union who performs works on the site and the official’s union is entitled to represent the member’s interest.
- To hold discussions with employees that the permit holder’s union is entitled to represent, perform work on the site and wish to participate in these discussions.
- Perform inspections and other functions under WHS laws of a state or territory
Freedom of Association
PAS acknowledges that employees and sub-contractors have a right to belong or not to belong to any industrial association they choose, without it affecting their employment. For employees “industrial association” generally refers to a union. This means that, all things being equal, an employee who is a member of a union (or other association) should not be treated less favourably than an employee who is not a member of a union. The reverse is also true.
Dispute Resolution and Grievance Procedure
All parties are required to make every effort to resolve grievances or disputes with their employees and applicable parties at the appropriate level, in accordance with the procedure outlined in the relevant award or workplace arrangement. The parties are committed to continue working towards the elimination of lost time through close consultation and cooperation with those directly affected, and through the effective operation of these Grievance/Disputes Settlement Procedures as outlined.
Industrial Relations Policy Document download
This statement is made on behalf of Principal Asset Services.
Local Community Engagement Policy
This policy outlines Principal Asset Services (PAS) approach to effectively engagement community.
Policy Statement to encourage community confidence and demonstrate good governance, PAS is committed to engaging effectively with the community to strengthen relationships, build community capacity and facilitate transparent decision making.
Key principles
Engagement coordination.
- Inclusive and accessible engagement.
- Communication: targeted and tailored communication is essential when engaging with the community. The engagement process involves listening, servicing and providing feedback to close the principal contractor.
- Relationships: meaningful, respectful relationships are crucial for engagement, as is developing new and maintaining existing relationships with the community.
- Engagement planning: engagement is purposeful and well planned.
Principal Asset Services will work with communities to identify the most appropriate engagement methods, working to continually improve relationships and outcomes when:
- Developing policies, strategies and plans that could directly or indirectly impact on staff in the local community.
- Changing services and/or service levels.
- Impacting community health and well-being.
- Impacting on the social, economic, natural or built environment.
- Meeting statutory and/or compliance requirements.
Community Engagement Policy Document download
This statement is made on behalf of Principal Asset Services.
Modern Slavery Act Transparency Statement
This statement outlines the actions undertaken by Principal Asset Services and the Modern Slavery Act of 2015 (“the Act”) in relation to activities undertaken to identify and mitigate the risk of modern slavery and human trafficking occurring in their supply chains or business for the year ending 31 March 2019.
Policies and processes
Principal Asset Services supports fundamental human rights as set out in the Universal Declaration of Human Rights and core International Labour Organisation conventions. In line with the UN Guiding Principles on Business and Human Rights, Principal Asset Services recognises the duty of States to protect human rights and the responsibility of businesses to respect human rights.
Principal Asset Services aims to identify and mitigate the risk of modern slavery and human trafficking occurring within its supply chain or business operations. Principal Asset Services has an established set of policies and procedures that govern the way it operates. These are relevant to how Principal Asset Services manages potential human rights related issues with regard to its employees, supply chain and business operations.
Code of Conduct
Principal Asset Services supports fundamental human rights as set out in the Universal Declaration of Human Rights and core International Labour Organisation conventions. In line with the UN Guiding Principles on Business and Human Rights, Principal Asset Services recognises the duty of States to protect human rights and the responsibility of businesses to respect human rights.
Principal Asset Services aims to identify and mitigate the risk of modern slavery and human trafficking occurring within its supply chain or business operations. Principal Asset Services has an established set of policies and procedures that govern the way it operates. These are relevant to how Principal Asset Services manages potential human rights related issues with regard to its employees, supply chain and business operations.
Equal Employment Opportunity Policies
Principal Asset Services supports fundamental human rights as set out in the Universal Declaration of Human Rights and core International Labour Organisation conventions. In line with the UN Guiding Principles on Business and Human Rights, Principal Asset Services recognises the duty of States to protect human rights and the responsibility of businesses to respect human rights.
Principal Asset Services aims to identify and mitigate the risk of modern slavery and human trafficking occurring within its supply chain or business operations. Principal Asset Services has an established set of policies and procedures that govern the way it operates. These are relevant to how Principal Asset Services manages potential human rights related issues with regard to its employees, supply chain and business operations.
Procurement Policy and Principles for Suppliers
Principal Asset Services supports fundamental human rights as set out in the Universal Declaration of Human Rights and core International Labour Organisation conventions. In line with the UN Guiding Principles on Business and Human Rights, Principal Asset Services recognises the duty of States to protect human rights and the responsibility of businesses to respect human rights.
Principal Asset Services aims to identify and mitigate the risk of modern slavery and human trafficking occurring within its supply chain or business operations. Principal Asset Services has an established set of policies and procedures that govern the way it operates. These are relevant to how Principal Asset Services manages potential human rights related issues with regard to its employees, supply chain and business operations.
Financial Crime Compliance framework
Principal Asset Services supports fundamental human rights as set out in the Universal Declaration of Human Rights and core International Labour Organisation conventions. In line with the UN Guiding Principles on Business and Human Rights, Principal Asset Services recognises the duty of States to protect human rights and the responsibility of businesses to respect human rights.
Principal Asset Services aims to identify and mitigate the risk of modern slavery and human trafficking occurring within its supply chain or business operations. Principal Asset Services has an established set of policies and procedures that govern the way it operates. These are relevant to how Principal Asset Services manages potential human rights related issues with regard to its employees, supply chain and business operations.
Environmental and Social Risk Policy
Principal Asset Services supports fundamental human rights as set out in the Universal Declaration of Human Rights and core International Labour Organisation conventions. In line with the UN Guiding Principles on Business and Human Rights, Principal Asset Services recognises the duty of States to protect human rights and the responsibility of businesses to respect human rights.
Principal Asset Services aims to identify and mitigate the risk of modern slavery and human trafficking occurring within its supply chain or business operations. Principal Asset Services has an established set of policies and procedures that govern the way it operates. These are relevant to how Principal Asset Services manages potential human rights related issues with regard to its employees, supply chain and business operations.
Modern Slavery Act Transparency Statement Document download
This statement is made on behalf of Principal Asset Services.
When our logo is on your door, your commitment to clean is clear
While the COVID-19 pandemic has changed what it means to be clean, Principal Asset Services is here to help keep your customers and employees safe, and also let everyone know you've chosen a higher standard of clean.